Prompt and Concise Communication

Are you tired of waiting for an email reply? Frustrated with automated phone services?

Please call us at any reasonable hour, if we are already engaged, we assure you we will return your call as soon as practicable - 04007 40225. We know that positive communication and quick responses are the key principals of good business. Your thoughts and needs are important to us along with our ability to inform and give sound advice.

All emails will be responded to within 24 hours - . We will be in touch with you following every inspection, not just for maintenance, but to give you an overview of your property, tenant performance and future potentials. Please feel free to choose to have hard copies of all documents posted to you, or not! Emailed monthly statements and accounts are also available. And, of course, Complimentary Annual Statements will be prepared and sent directly to you or your Accountants, on request.

Strict and Responsible Tenant Selection

Years of experience in tenant selection helps us immeasurably in making wise recommendations to you regarding the best choices for tenanting your property. As Corporate Members of the Real Estate Institute of Western Australia, we have unlimited access to tenancy databases, covering the whole of Australia and New Zealand giving us comprehensive knowledge of individual tenants histories.

At VL Property Partners we earn our leasing fees, all properties are shown personally by VL Property Partner’s Staff at times to suit the Tenant’s schedule, not ours. Meeting applicants is also contributing to our overall appraisal of the Tenant.

We will ensure sufficient information and identification documents are provided by the tenants. NO TENANT will ever be accepted on your behalf without a REIWA tenancy database check being completed and held on file.

Maximisation of Financial Returns

At every routine inspection of your investment property and at every bond or final inspection of a tenancy we will evaluate the current rental return and inform you personally if a rent increase is appropriate. All factors will be considered, including keeping good tenants happy. It is constantly being proved that good long- term tenancies are far more cost effective than rent increases and high tenant turnover.

We will help you to identify the property’s strengths and weaknesses so that only improvements that positively influences the rent we can achieve for you are carried out, maximising income against expense.

We can highly recommend agencies that provide full Tax Depreciation schedules of your investment property to achieve the highest possible tax benefits on your portfolio. Financial advisors are also at our disposal should you be in a position to grow your property holdings.

Personalised Service

We at VL Property Partners understand that not all Clients have the same needs, requirements or concerns, so at the first opportunity we look forward to listening to you and tailoring our Management Services to suit your exact requirements.

Look into your future and tell us where you would like to be, and as far as we possibly can, we will endeavour to help you get there. We look forward to presenting you with a personalised investment plan to help you achieve your property ownership goals.

Your appointed Property Manager and constant point of contact will work with you from start to finish, they will be fully conversant with your properties, your needs, and any special requirements you may have. At VL Property Partners, we know and appreciate the value of a good Tenant, our high standards extend to the families under our care. We strictly adhere at all times to the Residential Tenancies Act to protect the interests and rights of all parties.

Clear Concise Reporting and Accounting

The award winning REST accounting software supplied by Rockend is our system of Choice. Your monthly statements strictly adhere to ATO reporting guidelines, these statements can be emailed or posted or both, just state your preference. End of Financial Year statements are provided free of charge with our compliments. Hard copies of all accounts and statements will be kept at our offices on file permanently, should you ever require additional copies.

We are happy to offer you twice monthly payments of all rent received, the first payment on 15th of each month, or closest business day, should the 15th fall on a weekend. The second and final payment each month will fall on the closest business day to the last day of each month. We will of course ensure that all payments due and charges incurred are settled, as far as possible, prior to payment of funds.

Competitive Fee Structuring

VL Property Partners have taken a great deal of time and thought to present to you a managing authority fee structure as simple and comprehensive as possible. There are no hidden charges here, we are pleased to offer you a number of services free of charge. Please take a good look at our standard Managing Authority for full details.

We are more than happy to offer discounts for multiple property owners, again information is available on request, if you would like an instant response please call us on 04007 40225 now.

Property Management and Sales Teams In Sync

We at VL Property Partners cannot emphasise strongly enough the need for Sales and Property Management teams to work together in the owners best interest. It is not always a good thing to get the tenants to vacate the property in a quiet market, where does the money come from to pay the Rates and Water accounts, to pay insurances on the property and the general upkeep. If we take very good care, we can keep all parties happy, ensuring that you, our Clients get the maximum benefits of regular income, while marketing the property FOR SALE.

To an investor, a well maintained property with a good tenant is a very attractive package, VL want to help you to achieve both.